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Privacy Policy

Last updated: September 2026


Sue’s Special Days Photography takes your privacy seriously and is committed to protecting your personal information.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, make an enquiry or book wedding photography services with me.


Who I Am


Sue’s Special Days Photography is operated by Sue as a sole trader based in Kent, United Kingdom.


For the purposes of UK data protection law, I am the data controller responsible for the personal information I collect and use.


If you have any questions about this Privacy Policy or how your personal information is handled, please contact:


Sue’s Special Days Photography
Email: hello@suesspecialdays.co.uk


Information I May Collect


Depending on how you interact with me, I may collect information including:


• Your name
• Email address
• Telephone number
• Wedding or event date
• Wedding venue and location
• Information about your wedding plans
• Details provided through enquiry forms
• Quotes and booking information
• Contract information
• Payment and transaction information
• Communications between you and me
• Information you provide through your client portal
• Website usage and technical information where analytics or necessary website technologies are used


During the course of providing wedding photography services, I may also process photographs containing you, your guests and other people attending your wedding.


How I Collect Your Information


I may collect personal information when you:


• Submit an enquiry through my website
• Contact me by email, telephone or social media
• Request a wedding photography quote
• Accept a quote or make a booking
• Sign a photography contract
• Make a payment
• Use your client portal
• Complete a form or questionnaire
• Communicate with me before or after your wedding
• Visit or interact with this website


Some technical information may also be collected automatically when you use the website.


How I Use Your Information


I use personal information where necessary to operate my photography business and provide services to my clients.


This may include:


• Responding to wedding photography enquiries
• Checking availability
• Preparing and sending quotations
• Managing bookings
• Preparing and managing contracts
• Processing and recording payments
• Communicating with clients
• Planning photography coverage
• Providing access to client services
• Delivering completed photography
• Maintaining appropriate business and financial records
• Improving my website and services
• Meeting my legal and regulatory obligations


I will not sell your personal information.


My Lawful Bases for Processing


Under UK data protection law, I must have a lawful basis for processing personal information.


Depending on the circumstances, I may rely upon:


Contract
Where processing is necessary to provide a quote, enter into a photography agreement or provide services you have booked.


Legitimate interests
Where it is reasonably necessary to operate and improve my business, respond to enquiries, maintain appropriate records, protect my business or communicate with existing and prospective clients.


Legal obligation
Where I am required to retain or process information to comply with legal, tax, accounting or regulatory requirements.


Consent
Where consent is required for a particular activity, such as certain marketing communications or non-essential website cookies.


Where processing relies on consent, you may withdraw that consent at any time.


Photography


Wedding photography naturally involves capturing images of the couple, guests, suppliers and other people attending the wedding.


Photographs are processed as part of providing the photography services requested by my clients.


Where I wish to use photographs for purposes beyond delivering your photography service, such as portfolio, website, social media, advertising or promotional purposes, this will be handled in accordance with the photography agreement and applicable data protection requirements.


Enquiries, Quotes and Client Management


My website may use Planellio to securely manage enquiries, quotations, bookings, client information and client portal services.


Information you submit through an enquiry form may therefore be processed through Planellio so that I can respond to your enquiry and manage your relationship with Sue’s Special Days Photography.


Payments


Where electronic payment services are offered, payment information may be processed by the relevant payment provider.


I do not need to receive or store your complete payment card details where these are handled securely by the payment provider.


Payment providers operate under their own privacy and security obligations.


Website Analytics and Cookies


This website may use cookies and similar technologies that are necessary for the website to operate.


With your permission, I may also use analytics technologies to understand how visitors use the website and help improve it.


Non-essential cookies will be handled in accordance with applicable UK privacy requirements.


More information can be found in my Cookie Policy.


Sharing Your Information


I may share personal information with trusted service providers where this is necessary to operate my business or provide your photography service.


These may include providers of:


• Website hosting
• Business and client management systems
• Email services
• Payment processing
• Accounting services
• Cloud storage and data backup
• Website analytics
• Professional or legal services where required

I only share information where there is a legitimate reason to do so and only the information reasonably necessary for that purpose.


I may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.


International Data Transfers


Some technology providers may process or store information outside the United Kingdom.


Where personal information is transferred internationally, appropriate safeguards will be used where required by UK data protection law.


How Long I Keep Your Information


I only keep personal information for as long as reasonably necessary for the purpose for which it was collected.


The appropriate retention period will depend on the type of information and may take into account:


• The duration of our client relationship
• The need to provide ongoing access to photography or client services
• Tax and accounting requirements
• Contractual obligations
• Legal limitation periods
• The need to resolve disputes or protect legal rights


Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where appropriate.


Keeping Your Information Secure


I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.


Where third-party systems are used to process information, I select services appropriate for the nature of the information being processed and the services being provided.


Your Data Protection Rights


Depending on the circumstances, UK data protection law may give you rights including the right to:


• Request access to your personal information
• Ask for inaccurate information to be corrected
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing
• Request transfer of your information where applicable
• Withdraw consent where processing is based on consent


These rights are not absolute and may depend on the circumstances and the lawful basis under which information is being processed.


To exercise your rights, contact:

hello@suesspecialdays.co.uk


Complaints


If you have concerns about how I handle your personal information, please contact me first so that I have an opportunity to address them.


You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.


Third-Party Websites


This website contains links to other websites, including wedding venues and recommended suppliers.


I am not responsible for the privacy practices or content of external websites. You should review the privacy information provided by those organisations when visiting their websites.


Changes to This Privacy Policy


I may update this Privacy Policy from time to time to reflect changes to my services, website, technology or legal requirements.


The latest version will always be published on this page.